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Found a pet

Found a dog or a cat?

Thank you for helping. Here's how to get them home, step by step, with a tag or without one.

With a tag

Tap the tag with your phone

No app needed: the pet's page opens in the browser.

  1. Hold your phone to the tag, or scan the QR code on its back with the camera.

  2. The pet's page opens: their name, a photo and the owner's note.

  3. Call the owner or send a message. If you agree, send them where you are, too.

If the tag only has a phone number, call it.

Without a tag

No tag? Here's the order

  1. Safety first

    Approach slowly and don't chase them. If they're hurt, take them to a vet right away.

  2. Look at the collar

    It may have a name or a phone number on it.

  3. Take them to a vet

    A vet can read the microchip and find the owner in the Central Register. Microchips are required for dogs and cats.

  4. Call your local service

    Call the municipal animal service or the shelter. Owners often call them first.

  5. Say that you found them

    Post a photo, the place and the time you found them in local groups.

Community

Tell your neighbours you found them

The city's page shows who is being looked for, and with a free profile you post who you found: where, what they look like, where they are now. Owners from the city get an alert.

When the owner gets in touch

Make sure it's really the owner

  • Ask for a photo of the pet, or a detail only the owner would know.
  • Meet where there are people around, or at a vet's.
  • Don't hand the pet over until you're sure. Until then, give them water and keep them somewhere calm.